Return Policy
Returns
We accept returns within 14 days of delivery. Items must be unused, unwashed, and in original condition.
If something’s wrong with your order, we’ll sort it — no drama.
How to start a return
Email us at brokemusicianstore@gmail.com with your order number and issue. We'll guide you through the next steps.
Refunds
Once your return is received and inspected, we’ll email you and process your refund to the original payment method within 5–7 business days.
Non-returnable items
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Gift cards
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Custom/personalised items
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Discounted “Last Chance” sale items
Exchanges
We don’t currently offer direct exchanges — just send it back and reorder the item you want.